Riot Games (Contract)

I lead the strategic roadmap for Core Integration technologies across titles like League of Legends, VALORANT, 2XKO, Teamfight Tactics, Legends of Runeterra, and Wild Rift. I align integration strategies with game teams and platform stakeholders, manage the product backlog, and prioritize key initiatives. Working with engineering, design, and QA, I deliver scalable solutions while streamlining dependencies to improve Riot’s global player support experience.

High 5 Games

I led product development for an AI Retrieval-Augmented Generation (RAG) chatbot designed to scale and enhance the customer support experience. I collaborated with cross-functional teams on internal back-office tools and upstream development products, and designed UI and product requirements for fraud prevention tools. I evaluated process workflows and Airflow DAGs to identify optimization opportunities, and successfully reduced customer support tickets by 40% through the introduction of automated troubleshooting tools.

Big Fish Games

Enforce SDK Team Tenets, emphasizing time-to-market acceleration, keeping the dependency chain stable, relieving studios of IP burdens, and championing standardization as a force multiplier for business and engineering efficiency. Additionally, I orchestrate the maintenance of critical SDK core features, including authentication, identity services, compliance tools, purchasing systems, and analytics capabilities, contributing to the SDK's success as a launchpad for game developers.

IGN Entertainment

Responsible for revenue growth and advertising placement for IGN digital products. Spearhead the adoption of an agile methodologies throughout the organization. Improve the value proposition of the IGN premium subscription service and utilize various techniques to improve conversion rates of IGN customers.

The Weather Channel

Communicate with stakeholders to understand business needs and translate them into product requirements. Create epics, user stories and tasks to carry out requirements; Synergize with other PM’s and engineers to groom stories and prioritize the delivery of work items within upcoming work sprints; Responsible for Local Now product branding within the marketplace. Manage metadata, image assets and product binary submissions across multiple platforms including: iOS, Android, tvOS, Amazon FireTV & Roku.

NBA Digital

Defined how cross-platform solutions should be implemented with all necessary stakeholders: NBA League, internal teams & external vendors; Collaborated with platform development teams for consistent functionality; Wrote Technical Requirements Documentation providing implementation details for developers regarding application changes across all digital platforms: mobile, web and connected devices.

Graduated with a GPA of 3.66/4.00

NCAA Division II Football
Computer Science Club